Class 2: How we deliver our functions and services
Information about our work, our strategy and policies for delivering functions and services and information for our service users.
Student services and support
Student services and support
Course details and admissions information for the academic year 2023/24 will remain available on the legacy merger college websites listed below until applications for courses beginning September 2023 are closed to ensure continuity of service to all applicants.
UHI North Highland: https://www.northhighland.uhi.ac.uk/subjects/
UHI Outer Hebrides: https://www.outerhebrides.uhi.ac.uk/study/
UHI West Highland: https://www.whc.uhi.ac.uk/study/
From September 2023, legacy websites will be inaccessible, and all course information will gradually become available on the UHI North, West and Hebrides website, with an anticipated completion date of January 2024; this will include information relating to:
- Course offering
- Prospectus brochure
- Open day registration
- Admissions policies and procedures
- Enrolment policies and procedures
- Tuition fees
- Student financing arrangements
- Policies, regulations and processes relating to assessments, examinations and resits
- Student progression regulations and details of how to change course
If you cannot find the information you are looking for, please call 01847 889 000 and ask to speak to a member of our Admissions Team, alternatively, you can email us at admissions.nwh@uhi.ac.uk.
Collection, maintenance, and use of student personal information
Details regarding the collection, maintenance and use of student data is detailed; on merging, this notice is under review and will be published as soon as possible.
Students can update their personal data by logging into and amending details via the Student Portal or by contacting their course lecturer or student support.
All UHI NWH staff are contractually bound to handle student information with confidentiality and care and to complete annual data protection training. Outside of our legal obligations, College staff will never share your personal information with third parties, such as family or referees, unless you have first provided us with your consent.
Teaching quality
Teaching quality
Following a recent merger, UHI North, West and Hebrides is undergoing a restructure and anticipates that information relating to the following teaching quality processes and reports will be available by the end of the academic year. This page will be updated as soon as these publications are available.
Programme approval and monitoring arrangements
- Results of NWH student satisfaction surveys (aggregate stats)
- Accreditation and monitoring reports
- External courses awarded or examined by NWH
- External quality assurance assessments
- Institutional internal reviews
Information services
Information services
Library services
Access to NWH Library services and its resources (print and electronic collections) is free for all registered UHI students and staff. Loanable items, primarily books can be requested through ‘Library Search’ (our Library Catalogue plus much more). Our service also ensures that distance and remote learners have fair access through usage of online services, including library chat and the postal loans facility.
UHI NWH welcomes members of the public and other visitors to our library facilities, including the opportunity to browse our collections and read books.
For detailed information about access to our libraries, services offered, and terms of use please browse the below links:
NWH Library Facilities and Services – Library Charter
Copyright Information for Students
Copyright Information for Staff
National/external services
Through our academic partnership with UHI, NWH registered staff and students may benefit from this nationwide inter-library loan scheme. Depending on the nature of the request, up to two books may be borrowed at any one time.
Computing facilities
UHI North, West and Hebrides has just recently come into being following merger, the below information will be published by the end of the calendar year (2023).
- Availability
- Opening Hours
- General rules and conditions of use